QUALITY GUARANTEE

Our Commitment To Quality

We are committed to ensuring the highest quality for our clients. We do this in a number of ways.

Response time

We promise you a response from your Virtual Assistant within 4 hours (this is based on working hours / hours of operation). If we break this promise we’ll offer you free hours based on what you require.

Meeting agreed-upon deadlines

We promise we’ll never miss an agreed-upon deadline (this must be clearly communicated at time of booking and advised if it can be met). If we break this promise we’ll offer you free hours based on what you require.

Quality of work guarantee

If you are not happy with the quality of work for any task please speak with us so we can rectify any problems. We promise to work with you to ensure you are satisfied with the end result.